When people leave, their knowledge doesn't have to

Evoke captures what your employees know before they leave, verifies it with them, and turns it into answers their successor can actually trust.

AI agent automation interface over an abstract blue digital background

ASK SARAH'S HANDOFF

 

ANSWERED FROM

Sarah's session

Confirmed

Slack · 2 channels

Approved source

Google Drive · Account plans

Approved source

Conflict flagged · Drive vs Slack

Professional working with AI automation tools

When people leave, their knowledge doesn't have to

Evoke captures what your employees know before they leave, verifies it with them, and turns it into answers their successor can actually trust.

AI agent automation interface over an abstract blue digital background

ASK SARAH'S HANDOFF

 

ANSWERED FROM

Sarah's session

Confirmed

Slack · 2 channels

Approved source

Google Drive · Account plans

Approved source

Conflict flagged · Drive vs Slack

Professional working with AI automation tools

Works with the tools your team already uses

WORKS WITH

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The Problem

When When an an employee employee leaves, leaves, you you only only have have weeks weeks to to save save years years of of knowledgeknowledge

When When an an employee employee leaves, leaves, you you only only have have weeks weeks to to save save years years of of knowledgeknowledge

When When an an employee employee leaves, leaves, you you only only have have weeks weeks to to save save years years of of knowledgeknowledge

Handoff docs fall short

People document process, not judgment. Why an account is fragile, which exception applies, who actually decides. None of it gets written down.

Handoff docs fall short

People document process, not judgment. Why an account is fragile, which exception applies, who actually decides. None of it gets written down.

Handoff docs fall short

People document process, not judgment. Why an account is fragile, which exception applies, who actually decides. None of it gets written down.

The next person starts at zero

Months of rediscovering things their predecessor already knew, often in front of the customer.

The next person starts at zero

Months of rediscovering things their predecessor already knew, often in front of the customer.

The next person starts at zero

Months of rediscovering things their predecessor already knew, often in front of the customer.

Nobody knows what was lost

You only find out something was missing when it breaks. By then the person who knew is gone.

Nobody knows what was lost

You only find out something was missing when it breaks. By then the person who knew is gone.

Nobody knows what was lost

You only find out something was missing when it breaks. By then the person who knew is gone.

HOW IT WORKS

Evoke can start long before a handover, or step in when one is already happening

APPROVED SOURCES

You decide what Evoke can read

Pick what Evoke can read from day one, like a few Slack channels, a shared folder or records you approve. Evoke builds a picture of what the role handles, decides and owns.

Only the sources you approve, nothing else

Private messages are never requested

The employee sees the same scope you do

This works the same way when someone moves to another team inside your company. A handover is a handover.

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APPROVED SOURCES

3 approved

Slack

#cs-team, #accounts

Google Drive

Account plans

HubSpot

Sarah's accounts

Direct messages

excluded

Personal drives

excluded

SCOPE

0 sources approved

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APPROVED SOURCES

3 approved

Slack

#cs-team, #accounts

Google Drive

Account plans

HubSpot

Sarah's accounts

Direct messages

excluded

Personal drives

excluded

SCOPE

0 sources approved

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APPROVED SOURCES

3 approved

Slack

#cs-team, #accounts

Google Drive

Account plans

HubSpot

Sarah's accounts

Direct messages

excluded

Personal drives

excluded

SCOPE

0 sources approved

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GAP SESSION · SARAH CHEN

Your account plan says the Northwind renewal is on track, but a Slack thread mentions an unresolved security review. Which is right?

The review is real. It slips unless Priya signs off before August 10

Captured · Northwind renewal

Blocker: Priya's sign-off Deadline: August 10

Awaiting Sarah's confirmation

Next gap: two loose ends on Sagepoint

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GAP SESSION · SARAH CHEN

Your account plan says the Northwind renewal is on track, but a Slack thread mentions an unresolved security review. Which is right?

The review is real. It slips unless Priya signs off before August 10

Captured · Northwind renewal

Blocker: Priya's sign-off Deadline: August 10

Awaiting Sarah's confirmation

Next gap: two loose ends on Sagepoint

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GAP SESSION · SARAH CHEN

Your account plan says the Northwind renewal is on track, but a Slack thread mentions an unresolved security review. Which is right?

The review is real. It slips unless Priya signs off before August 10

Captured · Northwind renewal

Blocker: Priya's sign-off Deadline: August 10

Awaiting Sarah's confirmation

Next gap: two loose ends on Sagepoint

GAP DETECTION

It finds what was never written down

Evoke flags the holes rather than summarising what already exists, then asks about those specific gaps in a short conversation. Not a generic exit interview.

Commitments with no owner

Sources that contradict each other

Thirty minutes, not days of documentation

THE HANDOFF

The next person asks instead of guessing

Nothing is kept until the person who knows it confirms it. Their successor, or anyone who inherits the work, gets answers they can check, with every claim showing where it came from.

Every answer reviewed before it's saved

Sources attached to every claim

Useful in week one, not month six

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DANIEL'S HANDOFF · NORTHWIND

Aug 10

Renewal deadline

Priya

Needs to sign off

1

Conflict flagged

Answered from 3 sources

Sarah's session

Confirmed

Slack · #cs-team

2 threads

Google Drive · Account plans

1 document

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DANIEL'S HANDOFF · NORTHWIND

Aug 10

Renewal deadline

Priya

Needs to sign off

1

Conflict flagged

Answered from 3 sources

Sarah's session

Confirmed

Slack · #cs-team

2 threads

Google Drive · Account plans

1 document

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DANIEL'S HANDOFF · NORTHWIND

Aug 10

Renewal deadline

Priya

Needs to sign off

1

Conflict flagged

Answered from 3 sources

Sarah's session

Confirmed

Slack · #cs-team

2 threads

Google Drive · Account plans

1 document

The cost

What one departure actually costs

0.5 to
0
x

of their salary to replace them

0
+ months

until they're fully productive

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Most of that cost is knowledge, not recruitment

Job ads and interviews are the visible part. The expensive part is the months a new person spends rediscovering what their predecessor already knew, and the customer relationships that quietly weaken while they do.

$
0
T
$
0
T
$
0
T

lost to voluntary turnover in the US each year

Figures from Gallup and SHRM.

BUILT ON TRUST

Evoke only ever holds what your team has seen, confirmed, and agreed to pass on.

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Nothing is hidden

Employees see precisely which channels, folders, and records are in scope, the same view their company sees. No hidden sources, no quiet expansion later.

IN SCOPE

Approved channels

IN SCOPE

Shared folders

NEVER REQUESTED

Direct messages

Evoke can send you a message. It can never read yours

Private stays private

Evoke never requests permission to read direct messages, so it cannot see them. It can send you a message. It can never read yours.

 
  • Northwind renewal risk

    Sagepoint escalation path

    Whitfield discount terms

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    Horizon account owner

    Next session, 14 August

Confirmed, or it doesn't count

An entry is only treated as fact once the person who knows it says so. If something is wrong or out of date, they correct it and it loses that standing.

Sarah Chen

Handover record

  • 12 accounts sourced

  • 31 answers confirmed

  • 5 gaps closed

  • Summary, not data

They leave with a handover record

People leave with a record of what they built and handed forward. The company keeps the knowledge. The recognition stays with them.

Performance scores

Productivity tracking

Employee rankings

Only the work, never the worker

No scores, ever

Evoke records work. It never rates workers, ranks people, or measures productivity. That is a design decision, not a setting.

SECURITY

Security you can verify, not badges you can't

Encrypted in transit and at rest

All access is scoped to the sources you approved, and nothing beyond them.

Encrypted in transit and at rest

All access is scoped to the sources you approved, and nothing beyond them.

Encrypted in transit and at rest

All access is scoped to the sources you approved, and nothing beyond them.

Your data stays yours

Your knowledge answers your questions. Never shared, never trained on without permission.

Your data stays yours

Your knowledge answers your questions. Never shared, never trained on without permission.

Your data stays yours

Your knowledge answers your questions. Never shared, never trained on without permission.

Yours to export or delete

Export everything at any time. Cancel and it is permanently deleted, with a record.

Yours to export or delete

Export everything at any time. Cancel and it is permanently deleted, with a record.

Yours to export or delete

Export everything at any time. Cancel and it is permanently deleted, with a record.

What can Evoke actually see?

Only the channels, folders, and records you approve during setup. Nothing outside that list is reachable, and your team sees the same scope you do.

Does this only work when someone leaves the company?

No. It works the same way when someone moves to another team inside your company. Both are handovers, and internal moves are just as easy to get wrong.

Can it read direct messages?

No. Evoke never requests the permission that would allow it, so it cannot see them. It can send someone a message without being able to read theirs.

How much time does this take my team?

Setup is about twenty minutes, once. After that most people spend a few seconds confirming an entry when it comes up, plus one short session a quarter.

What if Evoke captures something wrong?

The person whose work it is corrects it, and it stops being treated as fact. Disputes stay visible, so nobody acts on something that has been challenged.

Does any of this feed into performance reviews?

No. Evoke records work and never rates workers. There are no scores, rankings, or productivity reports, and there never will be.

What if someone leaves without notice?

That is the case Evoke is built for. Because it works from the day someone joins, most of the handoff already exists before anyone hands in their notice.

What if the person handing over will not cooperate?

Most of what Evoke captures comes from your own approved sources, not from them, so you get the picture either way. The session only asks about the gaps nobody wrote down, takes around 25 minutes, and they keep a record of what they contributed. In practice people take part, because leaving things in good shape is how they want to be remembered.

What happens to our data if we cancel?

You can export everything at any time. On cancellation it is permanently deleted and you get a record confirming it.

What can Evoke actually see?

Only the channels, folders, and records you approve during setup. Nothing outside that list is reachable, and your team sees the same scope you do.

Does this only work when someone leaves the company?

No. It works the same way when someone moves to another team inside your company. Both are handovers, and internal moves are just as easy to get wrong.

Can it read direct messages?

No. Evoke never requests the permission that would allow it, so it cannot see them. It can send someone a message without being able to read theirs.

How much time does this take my team?

Setup is about twenty minutes, once. After that most people spend a few seconds confirming an entry when it comes up, plus one short session a quarter.

What if Evoke captures something wrong?

The person whose work it is corrects it, and it stops being treated as fact. Disputes stay visible, so nobody acts on something that has been challenged.

Does any of this feed into performance reviews?

No. Evoke records work and never rates workers. There are no scores, rankings, or productivity reports, and there never will be.

What if someone leaves without notice?

That is the case Evoke is built for. Because it works from the day someone joins, most of the handoff already exists before anyone hands in their notice.

What if the person handing over will not cooperate?

Most of what Evoke captures comes from your own approved sources, not from them, so you get the picture either way. The session only asks about the gaps nobody wrote down, takes around 25 minutes, and they keep a record of what they contributed. In practice people take part, because leaving things in good shape is how they want to be remembered.

What happens to our data if we cancel?

You can export everything at any time. On cancellation it is permanently deleted and you get a record confirming it.

What can Evoke actually see?

Only the channels, folders, and records you approve during setup. Nothing outside that list is reachable, and your team sees the same scope you do.

Does this only work when someone leaves the company?

No. It works the same way when someone moves to another team inside your company. Both are handovers, and internal moves are just as easy to get wrong.

Can it read direct messages?

No. Evoke never requests the permission that would allow it, so it cannot see them. It can send someone a message without being able to read theirs.

How much time does this take my team?

Setup is about twenty minutes, once. After that most people spend a few seconds confirming an entry when it comes up, plus one short session a quarter.

What if Evoke captures something wrong?

The person whose work it is corrects it, and it stops being treated as fact. Disputes stay visible, so nobody acts on something that has been challenged.

Does any of this feed into performance reviews?

No. Evoke records work and never rates workers. There are no scores, rankings, or productivity reports, and there never will be.

What if someone leaves without notice?

That is the case Evoke is built for. Because it works from the day someone joins, most of the handoff already exists before anyone hands in their notice.

What if the person handing over will not cooperate?

Most of what Evoke captures comes from your own approved sources, not from them, so you get the picture either way. The session only asks about the gaps nobody wrote down, takes around 25 minutes, and they keep a record of what they contributed. In practice people take part, because leaving things in good shape is how they want to be remembered.

What happens to our data if we cancel?

You can export everything at any time. On cancellation it is permanently deleted and you get a record confirming it.